Returns by Mail

How do I return an item by mail?

Merchandise sold and shipped by dxfairmall.com may be returned either to a store or by mail. Most items can be returned within 90 days of receipt.


  • To return an item by mail, please follow these .
  • If the item is damaged or defective, the replacement item will be sent to the original "ship to" address upon receipt of the original item at our Returns Center, pending product availability.
  • Items that cannot be returned by mail are listed in the Returns Policy.


Need to return an item from a DX Fair Mall Marketplace Seller?

If your "Order Details" page in My Account shows the seller of your item to be anyone other than "dxfairmall.com," then you have purchased that item from one of our Marketplace Sellers. Instructions on returning these items can be found here.

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