Unrecognized or Unauthorized charges
If you received notification from dxfairmall.com on an order you did not place or authorize:
- If you have a dxfairmall.com account, we recommend immediately resetting your account password.
If you think your dxfairmall.com account has been compromised, please contact Customer Care
If you see unauthorized dxfairmall.com charges on your credit or debit card:
- Please contact your credit card company or bank to alert them of unauthorized use and dispute any charges. Your credit card issuer is the best avenue to recover unauthorized charges and protect your account.
- If your dxfairmall.com account was used without your authorization, please reset your account password and delete any saved payment information. If you have the same login information for accounts outside of dxfairmall.com, we recommend changing your passwords at these sites as well.
- If you want to close your dxfairmall.com account, please contact Customer Care for further assistance.
Additional resources to protect yourself from fraud: